Contact
Feel free to reach out with any questions or concerns, and our team will get back to you as soon as possible!
our team will get back to you as soon as possible!
Frequently
Asked
Questions
Standard shipping: $7.50
Express shipping: $12.50
Standard shipping is free for orders over $50 and express shipping is free on orders over $80.
INTERNATIONAL ORDERS: Your custom international rate will be shown at checkout after you have entered your delivery address! Note: Orders sent to destinations outside of Canada may incur additional tax and/or customs charges when they arrive. Please check any import fees you may be liable for before ordering.
DOMESTIC ORDERS:
Standard: 4-7 business days
Express: 1-2 business days (on orders placed before 10AM)
INTERNATIONAL ORDERS:
7-14 business days
Once your order has dispatched and is on its way to you, you will
receive an email with all of the information including a tracking
number.
Which countries do you ship to?
Ever expanding, but currently shipping to Canada and USA.
We want you to love your purchase! If you’re not completely satisfied, you can return the product within 30 days of delivery for a full refund. Please ensure that the product is unused and in its original packaging. Note that return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
Unfortunately, we do not offer a refund on opened or used products and do not offer exchanges online.
To return the unused order, please send it back to:
Unwrinkled Skincare Ltd
Suite 1507, 39 Roehampton Avenue
Toronto, Ontario M4P 0G1
Simply contact our customer service team through the form above or email us at info@theunwrinkled.com. We’ll provide you with return instructions and a return shipping address. Once we receive and inspect the returned item, your refund will be processed within 5-7 business days.
Unwrinkled is a skincare brand dedicated to delivering results-driven solutions for people who want to maintain youthful, healthy skin. Our mission is to blend science and nature to provide high-quality, effective skincare that targets aging signs, while nourishing and protecting your skin. Each product is carefully crafted with the best ingredients to ensure you see visible results, without compromising your skin’s health.
At Unwrinkled, we believe in transparency, quality, and simplicity. Our products are formulated with scientifically proven ingredients that work in harmony with your skin’s natural processes. We prioritize clean, safe ingredients and use sustainable practices to deliver skincare you can trust.
Our products are formulated using a blend of natural ingredients and scientifically backed actives to give you the best of both worlds. While not all ingredients are organic, they are selected for their efficacy and safety in addressing specific skin concerns.
Yes, our formulations are designed to be gentle and suitable for all skin types, including sensitive skin. We avoid harsh chemicals, artificial fragrances, and dyes that can irritate the skin. If you have
specific sensitivities, please check the ingredient list on each product or contact us for more detailed information.
No, all Unwrinkled products are free from parabens, sulfates, and other harmful chemicals. We focus on using clean, safe, and effective ingredients that are good for your skin and the environment